Disclaimer

1. DISCLAIMER

Preerexa.in provides IT solutions, digital services, software assistance, and related support.
We do not claim to be the creators, developers, or owners of any third-party software or products. All trademarks, brand names, and logos belong to their respective owners.

All installation, activation, and setup assistance provided by Preerexa.in is strictly for user convenience.

We aim to provide accurate information and genuine support; however, we are not liable for:

  • Any misuse of services after delivery
  • Device-related issues unrelated to our service
  • Third-party software updates, changes, or restrictions
  • Loss of data due to improper device handling by the customer

Customers are advised to maintain backups and ensure system compatibility before purchasing or requesting services.

2. REFUND POLICY

At Preerexa.in, we follow a strict but fair refund policy to ensure transparency.

Eligibility for Refund

A refund may be provided only if:

  • The service was not delivered
  • The issue remains unresolved after our support team attempts resolution
  • The product/service is found to be non-functional due to our fault

Non-Refundable Situations

Refunds will not be issued if:

  • The customer provides incorrect system details
  • The issue is caused by third-party software or personal hardware faults
  • The customer changes their mind after successful service delivery
  • The service/product has already been activated or used
  • The customer refuses troubleshooting or verification

For Support & Refund Requests

Email us at preerexaopc15@gmail.com or call 9983714882.

We will review your request within 24–48 hours.

3. SHIPPING & DELIVERY (DIGITAL SERVICES)

Preerexa.in provides digital IT services and online assistance, so delivery is not physical.

Delivery Method

  • All services (including software setup, activation, or support) are delivered digitally via email, WhatsApp, or remote access tools (Anydesk/Ultraviewer).

Delivery Time

  • Most services are delivered instantly or within 30 minutes to 2 hours.
  • In some cases, delivery may take up to 24 hours due to verification or support queue.

What You Will Receive

Depending on your service request:

  • Installation assistance
  • Digital configuration
  • IT troubleshooting
  • Software activation help
  • Remote support session

Customer Responsibilities

  • Provide correct email/phone
  • Ensure stable internet connection
  • Respond to support messages for faster delivery